TERMS AND CONDITIONS

Terms and Conditions

At AW Blanks, your satisfaction is our priority. Since 2006, we have proudly served the reenacting, film, honor guard, theater, police, and cowboy shooting communities. Please don't hesitate to contact us with suggestions, comments, or feedback.

 Reporting Missing Packages

FedEx will automatically send a tracking email to the address you provided when the label is created. We are not responsible for incorrect email addresses or for packages shipped to an incorrect address provided by the customer. It is your responsibility to ensure that your address and email information is accurate.

AW Blanks will not search for missing packages beyond 14 business days after delivery. Delayed reports, such as claims of non-receipt six months after delivery, cannot be resolved by us or FedEx. Prompt reporting of missing packages is essential for resolution.

Contact us by phone Monday to Friday, 10:00 AM - 5:00 PM EST at 330-936-6675, by email at [email protected], or by text at 330-936-6675.

Purchasing Blank Ammunition / Blank Adapting Items

All purchases are restricted to U.S. and Canadian citizens and shipments are made only within the continental U.S.

Browse our online store and add items to your cart. When ready, proceed to checkout and provide the necessary information for credit card or debit card processing and shipment. While creating an account is not mandatory, it helps in case of order issues. Note that without an email address, you will not receive an automated order confirmation or FedEx tracking information.

We accept Visa, MasterCard, and Discover, but not American Express. AW Blanks is not responsible for overdraft charges related to any debit purchase, including processing errors.

Payments are processed at the time of order, not at the time of shipment.

By purchasing online, by phone, or by mail, you attest that you:

- Are at least 21 years of age.
- Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year.
- Have never been adjudicated as mentally defective or been committed to a mental institution.
- Are not a fugitive from justice or an unlawful user of any controlled substance.
- Have never been dishonorably discharged from the Armed Forces.
- Are a U.S. or Canadian citizen and have never renounced your citizenship.
- Have never been convicted of a misdemeanor crime of domestic violence.
- Are not currently subject to a court order restraining you from harassing, stalking, or threatening an intimate partner or child.

We reserve the right to deny sale to anyone for any reason, including canceling or recalling sales if deemed necessary.

Privacy

We do not sell or share customer information with third parties. We do not record credit card information.

Store Hours

We are a manufacturing and distribution facility with no storefront or walk-in hours for safety reasons. We are open Monday to Friday, 10:00 AM - 5:00 PM EST.

Shipping

Blank ammunition cannot be shipped via U.S. Mail. We use FedEx Ground for all shipments. Air shipment of blanks (HazMat explosives) is not permitted.

All orders are shipped to the address provided. If the address is incorrect, the customer is responsible for re-shipping charges. If re-shipping is not desired, a 15% restocking fee will apply, and initial shipping charges are non-refundable.

We cannot ship blank ammunition to P.O. or APO boxes. Orders with these addresses will receive one email. If there is no response within one week, the order will be canceled without further notice.

Orders typically ship within 1-10 business days. Current shipping days are Tuesday and Friday. Please order in a timely manner. During peak times like Memorial Day, the 4th of July, and Veterans Day, expect delays of up to two weeks as we prioritize ceremonial and law enforcement orders.

"Ban State" Items

Items such as cloth belts will not be shipped to states with magazine restrictions. These items will be removed from orders without notice, or the order will be canceled at our discretion.

We do not ship to New York City or Washington D.C. unless the order is placed by law enforcement or a theater and shipped directly to the theater or law enforcement office.

Canceled Orders

Orders can only be canceled before they are shipped. Please call or email immediately if you need to cancel an order. Once shipped, orders cannot be canceled.

Returns / Exchanges

Our return/exchange policy can be found [here]. You must agree to these terms and conditions before checkout. For any further questions, please contact us for assistance.