TERMS AND CONDITIONS

Terms and Conditions

At AWB, we strive for your complete satisfaction. We have been serving the reenacting, film, honor guard, theater, police, and cowboy shooting communities since 2006.  We ask that you please do not hesitate to contact us with suggestions, comments or feedback.

We can be reached by phone M-F  10:00am-5:00pm EST at 330-936-6675.  E-mail at orders@atlanticwallblanks.net or through Facebook or Facebook messenger here.

Purchasing Blank Ammunition / Blank Adapting Items

All purchases are for U.S. and Canadian citizens only.  All shipments are to be made in the continental U.S. only.  We do not export at this time.

To purchase items, please look through our online store and add any items you wish to purchase to your cart.  When you have what you need, click on Proceed to Checkout and enter the information needed for CC or debit card processing and shipment.  You do not need to create an account, nor do you need to provide an e-mail address.  Please note that not providing an e-mail address will not  allow for an automated order conformation or UPS tracking.

We accept Visa, Master Card and Discover.  We DO NOT accept American Express.  AWB takes no responsibility for overdraft charges in association with any debit purchase including charges for processing errors.

Our system does charge at the time of the order, not at the time of shipment.

When purchasing online, by phone or by mail, you attest that:

  • Are at least 21 years of age.
  • Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year
  • Have never been adjudicated as mentally defective or been committed to a mental institution
  • Have never been a fugitive from justice, an unlawful user of any controlled substance
  • Have never been dishonorably discharged from the Armed Forces
  • Are a U.S. or Canadian citizen and have never renounced his or her citizenship
  • Have never been convicted of a misdemeanor crime of domestic violence.
  • Are not currently subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child


We reserve the right to deny sale to anyone for any reason.  This includes cancelling sales or recalling sales at any time should the situation be needed.


Privacy

We do not sell or share customer info with 3rd parties.  We will however share information with law enforcement should a valid cause be shown.


Store Hours

We are a manufacturing and distribution facility.  We do not have a store front or "walk in" hours.  This is for both employee safety and that of our customers.


Shipping

Blank ammunition can not be shipped via U.S. Mail.  We use UPS, and all packages are shipped UPS ground.  Air shipment of blanks (HazMat explosives) is not permitted.

All orders are shipped to the address submitted on the order.  If the address is incorrect, the customer will be liable for shipping charges to re-ship the package.  If the customer does not want the package re-shipped there will be a 25% restocking fee and initial shipping charges will not be refunded.

We can not ship blank ammunition to P.O. or APO boxes.  Orders that come through with those shipping addresses will receive  one e-mail.  If there is no reply within one week the order will be canceled without further notice.

Orders for blank adapting items that do not contain blanks can be called in and USPS rates can be applied. ONLY these items can be shipped to P.O. boxes. (No APO Boxes).

We typically take 2-4 business days to ship.  Any order cancelled before shipment will be subject to a 10% processing fee.  Please order in a timely manner.


"Ban State" items.

Items such as cloth belts can not and will not be shipped to states with magazine restrictions.  These items will be removed from orders with out notice or the order will be cancelled at our discretion.

We do not ship to Aurora IL., Oakland, CA, New York City, or Washington D.C. unless the order is placed by law enforcement or  a theater and shipped directly to the theater or law enforcement office.


Canceled orders.

Orders can only be cancelled prior to being shipped. Please call or e-mail right away if you need to cancel an order.  If an order has been shipped it can not be cancelled.


Returns / Exchanges

Our return / exchange policy can be found here.


You will be asked to agree to these terms and conditions before checkout.  If you have any further questions please contact us so we may assist you with your questions or concerns.


We thank you in advance for choosing Atlantic Wall Blanks!